Seven days of fair treatment.
Personal Pricing Engine — Handyman Edition v1.0 is a digital download sold for $49 USD as a one-time purchase. In addition to any rights that apply by law, we offer the voluntary refund policy below.
Our voluntary 7-day policy
You may request a full refund within 7 calendar days of purchase, even if you already downloaded the workbook. A reasonable request is enough; you do not need to prove that the product was defective to use this voluntary policy.
How to request it
Email acceso@masdeunapuerta.com from, or identifying, the email used at Stripe Checkout. Include the product name and approximate purchase date. A reason is useful for improving the product but is not required for the ordinary 7-day request.
What happens after approval
- The refund is sent to the original payment method through Stripe.
- Future recovery and download access for that purchase are revoked.
- The license for the refunded copy ends, and we ask you to delete retained copies.
- We keep transaction/refund records where needed for accounting, fraud prevention, dispute handling or legal obligations.
Abuse, disputes and duplicates
One voluntary refund applies per purchase. Duplicate charges, obvious billing errors and legally required remedies are handled independently. If a chargeback or formal payment dispute is already open, the case may need to be handled through that payment-dispute process rather than as a separate voluntary refund.
Digital-delivery withdrawal rights
At checkout, the buyer expressly requests immediate delivery of the digital content and acknowledges that, where applicable, the statutory withdrawal right for digital content may be lost once immediate delivery begins. The purchase confirmation email records those choices. This does not remove mandatory rights relating to non-delivery, non-conformity, defective digital content or any other protection that cannot legally be waived.
After day 7
The voluntary 7-day promise ends, but mandatory legal rights remain unaffected. If the file is not delivered, is materially defective or another legal remedy applies, contact support and the case will be assessed separately from the voluntary policy.